Germantown Water Softener Co. Call(262) 419-5924

Why does a Germantown softener go through salt the way it does?

The Village of Germantown publishes a hardness of 24 grains, averaged across all six of its wells, which is among the hardest municipal figures in the region. A softener on that water does more work per gallon than one twenty minutes east on lake water, and the salt in the brine tank is where that work shows.

Mon to Fri, 7am to 5pm

What the salt is for

A softener does not filter hardness out. Its resin beads hold sodium, and as hard water passes through, the beads trade that sodium for the calcium and magnesium in the water. After enough gallons the beads are full of hardness and have no sodium left to trade. That is when the unit regenerates: it draws a strong salt solution from the brine tank through the resin, the brine knocks the hardness off the beads and reloads them with sodium, and the rinse water carries the minerals to the drain.

So the salt is never in your drinking water in the form of the crystals in the tank. It is dissolved into brine, used to recharge the resin, and flushed. What ends up in the softened water is a small amount of sodium in exchange for the hardness removed.

Why 24 grains means more regenerations

A softener's capacity is a fixed amount of hardness it can hold between regenerations. Germantown water carries about three times the hardness of the lake water suburbs, so the same softener reaches that limit in about a third of the gallons. More regenerations per month means more salt per month. That is not a fault in the unit; it is arithmetic.

The number that matters is the hardness setting. A softener set lower than 24 on Germantown village water will run out of capacity before it thinks it has, and hard water will slip through near the end of each cycle. A plumber confirms the figure with a test at the tap when the unit goes in.

Keeping the brine tank honest

Keep salt above the water line in the brine tank, but do not fill it to the lid. A tank packed full is more likely to form a bridge, a hard crust of salt with a hollow underneath, so the softener draws water that was never turned into brine and regenerates with nothing. If the salt level has not dropped in weeks on Germantown water, push a broom handle down through it and see whether it breaks through a crust.

Use softener salt, not rock salt meant for driveways. The cleaner the salt, the less residue collects in the bottom of the tank, and a tank that is rinsed out once a year stays trouble free.

What a demand softener changes

An older timer softener regenerates on a schedule whether or not the resin is spent, which on 24 grain water wastes salt in a quiet week and runs short in a busy one. A demand, or metered, softener counts gallons and regenerates only when the resin needs it. On Germantown's hardness, that difference is the biggest lever on the salt bill, bigger than any brand of salt.

Common questions

Does the salt make Germantown water taste salty?

The softened water carries sodium, not salt crystals, and in modest amounts. Households that want a separate drinking supply at the kitchen sink use a reverse osmosis tap for that.

My softener uses far more salt than my brother's in the city. Is something wrong?

If he is on Lake Michigan water, no. Germantown's six wells run about 24 grains, roughly three times the lake supply, so a softener here regenerates about three times as often for the same water use.

How often should I check the brine tank?

Once a month is plenty. Look for the salt level, for a crust that has stopped dropping, and for water pooled above the salt, which can mean a bridge or a stuck float.

Get your price

Send your details and we will call you with one price. Nobody comes to the house to sell you anything.

Water source

Rather talk? Call (262) 419-5924, Mon to Fri, 7am to 5pm.

Get your price on one call

Mon to Fri, 7am to 5pm

Call (262) 419-5924

Or send your details

Call (262) 419-5924Get my price